Shipping policy

 

Thank you for shopping at ModusEase! We are pleased to offer Free Shipping on all orders across the store, with no minimum purchase required.

1. Processing Time Orders are typically processed and dispatched within 1-3 business days. Please note that processing does not occur on weekends or public holidays.

2. Shipping Time All orders are shipped to locations within the United States.

  • Estimated Delivery Time: Once shipped, your order is expected to arrive within 5-12 business days.

  • Note: Delivery times are estimates and may be affected by factors such as weather, carrier congestion, or other unforeseen events.

3. Shipping Destinations We currently offer shipping services exclusively within the United States (including Alaska and Hawaii).

4. Order Tracking Once your order has been shipped, we will send you a confirmation email containing your tracking number. You can use this number to monitor the status of your package at any time.

5. Incorrect Shipping Address Please ensure that your shipping address is complete and accurate at the time of checkout. ModusEase is not responsible for lost packages or delivery failures caused by incorrect address information provided by the customer. If you need to update your address, please contact us at souravmst1@gmail.com within 24 hours of placing your order.

6. Delivery Delays While we strive to ensure timely delivery, we cannot guarantee exact arrival dates, as shipping is handled by third-party carriers (e.g., USPS, UPS, FedEx). We appreciate your patience should any delays occur.

7. Contact Us If you have any questions or require assistance regarding your shipment, please feel free to reach out to our team: Customer Service Email: souravmst1@gmail.com